Frequently Asked Questions
Everything you need to know about your INK’D London experience.
How long does shipping take within the UK?
We offer standard shipping which typically takes 2-4 business days, and express shipping which arrives within 1-2 business days via Royal Mail.
Are INK’D London products cruelty-free?
Yes, all our beauty and aftercare products are 100% cruelty-free and we never test on animals.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been opened.
Do you ship internationally?
Currently, we ship to the UK, Europe, and North America. Shipping times and rates vary depending on your specific location at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your parcel's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout.